Know before you roll.

Veld is AI that decides when someone really needs to go out to a tower site, cabinet, power system or any other equipment that raises alarms and needs repair in the field, and makes sure the job is fixed the first time. This demo shows one example day on 8 tower sites, with and without Veld.

Scripted demo, not real data.

A private preview, shared with you.

Send a van now, or let the site recover?

Tower sites, cabinets, power systems and any other equipment that needs repair in the field raise alarms day and night, and most look the same on a monitoring screen. When in doubt, someone drives out. The costly part isn't the repair. It's the decision before it.

1 in 7

field visits could have been fixed remotely.

1 in 4

jobs are not fixed on the first visit, so someone goes back.

Every drive to a site that recovers on its own is fuel, hours and a van that isn't at the next real fault.

And when the first visit fails, it takes 2 more on average.

Industry benchmarks across field service, not yet measured on your sites.

Veld's AI makes the call before anyone drives out.

It reads every alarm with the site's power and radio data, its ticket history and past fixes, then:

  1. Triage & diagnoseDecides whether anyone needs to go out
    • Reads alarm, live data and history
    • Diagnoses the likely real fault
    • Calls it: fix remotely, wait or send
    Targets the drives that weren't needed
  2. Complete the work orderFills the gaps before the van leaves
    • Writes or completes the work order
    • Adds fault, evidence, skill and parts
    • Keeps it current as data comes in
    Targets the jobs that need a second trip
  3. Quality-check the fixPasses a job only when the data says it's fixed
    • Checks the data after every visit
    • Pass or fail on every job
    • Reopens a failed fix early
    Targets failed fixes that mean more trips

Every pass or fail flows back into triage, so each job makes Veld's next call better.

Starts read-only. Replays your last 6 to 12 months of alarms first, then advises the operations centre, then acts on low-risk jobs like remote restarts.

What operators get

  • Fewer wasted drivesAlarms that clear on their own, when mains returns or a link recovers, stay off the road.
  • Fixed first timeThe technician arrives with the right part and skill. No second visit.
  • Shorter outagesReal faults get a van straight away, not after a fixed waiting rule.
What we're asking
  1. A 30-minute call with whoever runs field operations or the operations centre.
  2. 6 to 12 months of alarms and tickets from your sites. Read-only.
  3. What you get: see what you could have saved in wasted drives, repeat visits and outage time.